At ZA Technologies, we aim to provide services that meet your expectations. However, if you need to cancel or request a refund, this policy explains how we handle those situations clearly and fairly.
Cancellation Policy
You have the right to cancel your service or order at any time by reaching out to our support team. Depending on the service or product, specific cancellation terms may apply, which will be communicated when you make your purchase.
- If you cancel before your service begins, you won’t be charged.
- If you cancel during an active service period, you may be eligible for a partial refund for the unused portion, depending on your agreement.
Please contact us as soon as possible if you wish to cancel so we can assist you promptly.
Refund Policy
Refund requests are considered on a case-by-case basis. If you feel you should receive a refund due to an issue with our service or any error on our part, please get in touch within 14 days of your purchase or the start of the service.
We will review your request and work with you to find a fair solution. Once approved, refunds are processed through the original payment method within 7-10 business days.
Non-Refundable Items
Certain products or services may not qualify for refunds due to their nature. This will be clearly explained in the product description or service agreement at the time of purchase.
How to Request a Cancellation or Refund?
To request a cancellation or refund, please contact our customer support team via email at info@zatechnologies.ca or call us at +1 951 309 9002 . Be sure to include your order or service details and the reason for your request.
We strive to respond to all requests promptly and assist you through the process.
Questions?
If you have any questions about our refund or cancellation policies, please don’t hesitate to reach out. We’re here to help!