Selected work

Experience shaped by complex technology delivery.

ZA's work combines current client engagements with deep leadership experience across enterprise transformation, application modernization, systems integration, automation and technology delivery.

Abstract interlocking copper panels in a dark space.

The experience behind the approach

Quality provides a different view of transformation.

The selected engagements below combine current ZA client work with enterprise technology experience developed across complex organizations and transformation programs.

Together they show how technology problems appear across strategy, systems, integrations, workflows, quality, delivery and day-to-day operations.

Abstract copper-toned artwork for the Aterna Advisors engagement.

Current ZA Engagement

Aterna Advisors

Client since 2025

Digital Workplace, Business Systems & AI Enablement

Modernizing the technology environment supporting an accounting firm serving more than 300 clients.

300+

Clients served by the firm

Professional Services / Accounting / Enterprise Technology

  • Microsoft SharePoint
  • QuickBooks
  • Carbon accounting management technology
  • AI productivity tools
  • Business applications

Digital Transformation

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Abstract copper-toned artwork for the Ministry of Transportation engagement.

Selected Leadership Experience

Ministry of Transportation

2023–2026

Government Digital Transformation & Legacy System Migration

Bringing quality, risk and delivery control to an $8M government digital transformation and legacy-system migration.

15%

Under budget at delivery

Government / Enterprise Technology

  • ERP legacy-system migration
  • Integration testing
  • Cutover and go-live checkpoints
  • Azure DevOps

Technology Delivery

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Abstract copper-toned artwork for the Aplicata engagement.

Current ZA Engagement

Aplicata

Current

Product Development Strategy & Infrastructure Automation

Supporting product development strategy and infrastructure automation for a growing technology product environment.

Technology Product

Digital Transformation

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Abstract copper-toned artwork for the University of Washington engagement.

Selected Leadership Experience

University of Washington

2022–2023

Workday Finance & Asset Management Assurance

Supporting cloud ERP transformation across Workday Finance, asset workflows, integrations and user readiness.

Zero

Critical post-go-live defects for the Workday workstream

Higher Education / Enterprise Technology

  • Workday Finance
  • Workday Core Data Hierarchy Management
  • Mobile Asset Scanning
  • Azure DevOps
  • JIRA

Quality Engineering

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Abstract copper-toned artwork for the Tatem Telecom engagement.

Current ZA Engagement

Tatem Telecom

Client since 2022

Telecom Platform Operations & Technology Support

Supporting the technology environment behind an operating telecommunications business.

Telecommunications / Technology Operations

  • VoIP
  • PBX
  • Telecommunications software
  • Billing systems
  • Customer technology operations

Technology Delivery

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Abstract copper-toned artwork for the Canadian Tire engagement.

Selected Leadership Experience

Canadian Tire

2022

Workday Test Automation Strategy

Developing an automation strategy around high-risk Workday business processes in an enterprise environment supporting more than 60,000 employees.

40%

Reduction in manual testing effort across critical business processes

Retail / Enterprise Technology

  • Workday HCM
  • Workday Finance
  • Test automation framework
  • Process Catalog
  • Discovery Models

AI & Automation

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Abstract copper-toned artwork for the University of British Columbia engagement.

Selected Leadership Experience

University of British Columbia

2019–2021

Workday Integration & Enterprise Application Transformation

Building quality and integration assurance into a complex Workday application ecosystem.

Zero

Integration failures at go-live

Higher Education / Enterprise Technology

  • Workday
  • MuleSoft
  • REST, SOAP and SFTP interfaces
  • Microsoft Dynamics
  • Asset and Inventory Management

Quality Engineering

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Abstract copper-toned artwork for the Alxtel engagement.

Current ZA Engagement

Alxtel

Client since 2024

Cloud Infrastructure & Managed Technology Operations

Managing the cloud technology environment supporting an operating telecommunications business.

Telecommunications / Cloud Technology

  • Cloud infrastructure
  • Hosting
  • Technology support

Technology Delivery

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Abstract copper-toned artwork for the Reef Technologies engagement.

Selected Leadership Experience

REEF Technologies

2021–2022

Global ERP Transformation & Integration Assurance

Supporting a global Microsoft Dynamics ERP transformation across teams, systems and business processes.

Zero

Critical post-go-live issues after ERP cutover

Global Enterprise Technology

  • Microsoft Dynamics F&O
  • Legacy Navision
  • MuleSoft APIs
  • Postman automation
  • UKG

Quality Engineering

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Abstract copper-toned artwork for the Pacific Blue Cross engagement.

Selected Leadership Experience

Pacific Blue Cross

2017–2019

Digital Insurance Platform & Agile Delivery Transformation

Supporting digital insurance products and delivery modernization in an environment serving more than 500,000 members.

500,000+

Members in the environment the products supported

Insurance / Enterprise Technology

  • Digital insurance products
  • Premium rules engine
  • Microsoft .NET applications
  • CI/CD release and production support
  • Azure DevOps
  • Blue Prism RPA

Quality Engineering

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Abstract copper-toned artwork for the Boeing Canada engagement.

Selected Leadership Experience

Boeing Canada

2012–2017

Enterprise Application Modernization & Quality Assurance

Supporting a global enterprise application environment serving thousands of suppliers across more than 50 countries.

99.2%

Success rate across six major test cycles

Aerospace / Enterprise Technology

  • Global supplier application
  • HP Quality Centre
  • Azure DevOps
  • DB2
  • Teradata
  • AWS-hosted downstream applications
  • Scrum teams

Quality Engineering

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From experience to capability

The disciplines connect across the technology lifecycle.

Across these engagements, transformation, quality, automation and delivery were rarely separate pieces of work. The portfolio shows how the four ZA capabilities intersect in real delivery environments, from requirements and integration through cutover and operational readiness.

01

Digital Transformation

Turn transformation priorities into an executable path from current state to better operations.

02

Quality Engineering

Find delivery risk before it becomes operational risk.

03

AI & Automation

Apply automation where it removes real operational friction.

04

Technology Delivery

Keep complex technology initiatives aligned and moving.

Start a conversation

Bring a complex technology challenge into focus.

Whether the challenge sits in transformation, integration, quality, automation or delivery, start with the environment and outcome that matter.