Selected Leadership Experience
University of British Columbia
Workday Integration & Enterprise Application Transformation
Building quality and integration assurance into a complex Workday application ecosystem.
2019–2021
Higher Education / Enterprise Technology
- Workday
- MuleSoft
- REST, SOAP and SFTP interfaces
- Microsoft Dynamics
- Asset and Inventory Management

Selected Leadership Experience
University of British Columbia
2019–2021
Context
The situation
The engagement involved a $4M Workday integration program connecting enterprise applications through MuleSoft, within a broader environment supporting more than 65,000 users.
The integration environment included more than 40 API connections between Workday and the surrounding application ecosystem, so quality depended on how reliably information moved between systems, not only on how each application behaved.
The work
What the work involved
The role architected the testing strategy and test architecture for Workday integration within UBC's Application Ecosystem Program.
- Integration frameworkA test framework covering more than 40 API integrations using REST, SOAP and SFTP between MuleSoft and Workday interfaces.
- TeamA 12-person testing team built and developed.
- Asset and InventoryMicrosoft Dynamics-to-Workday integration testing led for Asset and Inventory Management.
- Delivery reportingResource management, test-coverage metrics and delivery reporting.
- Centre of ExcellenceTechnical leadership for a Testing Centre of Excellence supporting the Application Ecosystem and Integrated Enablement Centre programs.
Technology environment
Systems and practices in scope
Higher Education / Enterprise Technology
- Workday
- MuleSoft
- REST, SOAP and SFTP interfaces
- Microsoft Dynamics
- Asset and Inventory Management
Outcomes
Verified proof points
Zero
Integration failures at go-live
- 40+Integrations covered
- $50M+University assets processed through the Asset and Inventory integration
- 15%Under budget at reported project completion
What this experience demonstrates
Where the experience applies
- Enterprise Application Integration
- Workday
- MuleSoft
- API Assurance
- Quality Architecture
- Technology Delivery
- Centre of Excellence Leadership
From experience to practice
Where this experience connects to ZA today.
Connected capability
Quality Engineering
Find delivery risk before it becomes operational risk.
Explore the capability
Relevant solution
Enterprise Application Assurance
Validate ERP, HCM, CRM and other enterprise application environments across integrations, data, workflows, releases and users.
Explore the solution
Start a conversation
Bring a complex technology challenge into focus.
Whether the challenge sits in transformation, integration, quality, automation or delivery, start with the environment and outcome that matter.
